Information for visitors / ticket holders
Dear ticket holders,
In order to make the event and evening as pleasant as possible for you and the other guests, you will find the most important information here.
Please share the link with your friends and colleagues who are also attending the Christmas market with you.
Admission
Admission takes place at Stralauer Allee 1 and 2. Directly between Spreespeicher and the former Universal building.Admission
Valid ticket with QR code from each participantPlease show us the QR code on your printed or digital ticket. Every participant needs a QR code.
Cashless deposit system
You will receive a deposit token at the entrance. When ordering drinks, you will need either a deposit stamp or a cup to place a new order. When you leave the Christmas market, we need your deposit token back. We charge €2.00 for each missing chip.
Parking and arrival
There are no parking spaces on the site. The parking spaces on the premises are all rented and vehicles will be towed away.
Please use the surrounding parking garages (UBER Arena, Contipark, East Side Mall, nhow Hotel) or the opposite parking zone Naglerstraße/Ehrenbergstraße.
Interim waiting times
Experience from the first few days of opening shows that there may be a short wait at individual huts (e.g. for pulled pork burgers). Experience shows that this is particularly the case shortly after 5 pm and 8 pm.
We ask for a little patience here and would recommend that you look for another hut with a much shorter queue for 10-15 minutes in the meantime. The peak times are actually always quite short-lived.
Bad weather
Like other Christmas markets, our Christmas market takes place outdoors. Please remember to bring the right clothing and umbrellas. You can also purchase rain ponchos and umbrellas at the entrance.
Exhibitors / handicrafts
There are daily changing small local vendors for handicrafts and jewelry at the Christmas market. If you are still looking for a suitable gift, please pack some cash with you. We only have a total of 3 exhibitor spaces on the site, which are very prominently placed for you.
Toilets
The toilets are located at the entrance and at the ends of the Christmas market and can only be reached via steps.
Games
At the market you will find several games to have fun together. In addition to the two curling rinks, you will find the following attractions spread across the market: Tree trunk nailing, “Hau den Lukas”, XXL Jenga and an XXL-4-Gewinnt.
No cash payment possible at the huts. EC or credit card only
At the drinks huts, you can order additional drinks (e.g. fruit schnapps, mulled wine with a shot) for a small surcharge. However, we only accept cashless payment by EC or credit card on site. However, the exhibitors of handicrafts will most likely also accept cash.
Frequently asked questions & contact form
Here you can find our frequently asked questions
Please share the link with your friends and colleagues who are also visiting the Christmas market with you.